Job Description
About the Role
I'm Hussain Dhanani, Senior Group Product Manager at Jane. I lead the Everboarding group, working with teams to help new clinics discover and adopt Jane quickly.
What Impact We're Looking for You to Make
- Improve activation rates and reduce early churn by helping new clinics find value in Jane faster and more intuitively.
- Collaborate across product, design, support, marketing, and data to create aligned onboarding experiences that serve both new users and business goals.
- Build the systems and structures that allow feature teams to effectively introduce new capabilities into the onboarding experience without chaos or duplication.
- Make onboarding a customer-obsessed function by bringing regular owner and practitioner feedback and data insights into every decision.
- Establish new ways of working that improve how our entire organization supports clinics in their first critical weeks with Jane.