Ingram Micro
Senior Product Manager at Ingram Micro
Job Description
Drive AI transformation in customer support as a Senior Principal Product Manager at Ingram Micro. This hybrid role focuses on crafting innovative experiences using enterprise SaaS technology.
Ingram Micro is seeking a visionary product leader for its Unified Support and AI Experience initiatives. You will define product strategy, drive key AI efforts, and automate workflows within support operations. Your collaboration with engineering and operations teams will be vital in enhancing user experience and operational efficiency.
Key Responsibilities:
• Define and execute global product strategy for Unified Support
• Drive AI initiatives across diverse support channels
• Automate workflows in high-volume support operations
• Collaborate with cross-functional teams for scalability
• Measure success through key performance indicators
Requirements:
• Bachelor’s degree in Computer Science or similar
• 8+ years in product management focusing on SaaS
• Experienc...
Ingram Micro is seeking a visionary product leader for its Unified Support and AI Experience initiatives. You will define product strategy, drive key AI efforts, and automate workflows within support operations. Your collaboration with engineering and operations teams will be vital in enhancing user experience and operational efficiency.
Key Responsibilities:
• Define and execute global product strategy for Unified Support
• Drive AI initiatives across diverse support channels
• Automate workflows in high-volume support operations
• Collaborate with cross-functional teams for scalability
• Measure success through key performance indicators
Requirements:
• Bachelor’s degree in Computer Science or similar
• 8+ years in product management focusing on SaaS
• Experienc...