Confidential

Senior Practice Director at IBM

📍 Location
markham, on
⏰ Job Type
Full-time
📅 Posted
June 05, 2026
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Job Description

Lead the support organization as a Senior Practice Director with IBM. This role involves advocating for clients, overseeing support delivery, and collaborating with stakeholders to ensure success.

As a Senior Practice Director, you will provide leadership and strategic direction for a designated product group. With a focus on client needs, you'll ensure the effective execution of support operations while leveraging your extensive experience. Your role encompasses client advocacy and requires strong communication and organizational skills.

Key Responsibilities:
• Lead the support organization and oversee delivery for products
• Anticipate client needs and ensure their success
• Collaborate with stakeholders throughout the support life cycle
• Be present in the workplace at least three days a week

Requirements:
• Bachelor's Degree required
• Minimum 7 years of Oracle project management experience
• 2-3 multi...

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