Sinai Health
Senior Patient Relations Advocate Role
Job Description
Enhance patient experiences as a Senior Patient Relations Facilitator at Sinai Health. Engage with patients, manage concerns, and drive improvements in care equity during this temporary 18-month role.
In this pivotal position, you will blend frontline advocacy with system-level impact, addressing medical-legal, safety, and accessibility concerns. Your analytical skills will synthesize patient feedback, generating insights to promote quality and safety across Sinai Health. Your ability to engage with clinical teams will facilitate timely resolutions and improve organizational practices.
Key Responsibilities: • Address patient concerns with legal and safety implications • Draft communication for senior leadership and physicians • Facilitate resolutions and keep patients informed • Coach staff in communication and conflict resolution • Organize family meetings with healthcare teams
Requirements: • Bachelor’s degree in health or social sciences • 5 years in a cli...
In this pivotal position, you will blend frontline advocacy with system-level impact, addressing medical-legal, safety, and accessibility concerns. Your analytical skills will synthesize patient feedback, generating insights to promote quality and safety across Sinai Health. Your ability to engage with clinical teams will facilitate timely resolutions and improve organizational practices.
Key Responsibilities: • Address patient concerns with legal and safety implications • Draft communication for senior leadership and physicians • Facilitate resolutions and keep patients informed • Coach staff in communication and conflict resolution • Organize family meetings with healthcare teams
Requirements: • Bachelor’s degree in health or social sciences • 5 years in a cli...