Red Dot Search UK Limited

Senior Motor Claims Handler (FNOL)

📍 Location
Bolton, Greater Manchester
⏰ Job Type
Full-time
📅 Posted
June 11, 2026
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Job Description

A well-established, FCA-regulated general insurance business on the outskirts of Bolton (Egerton) is looking for an experienced Senior Motor Claims Handler to take ownership of more complex First Notification of Loss (FNOL) and accidental damage claims, and to help raise the bar across the team.

If you have solid motor claims experience and want a new challenge with a company that rewards achievement and fully funds your professional development, this could be the role for you.

What you'll be doing:

- Manage a varied caseload of FNOL and accidental damage claims independently, from notification through to resolution.

- Handle higher-value and more complex files with confidence.

- Act as the main point of contact for policyholders and brokers, setting the standard for service.

- Support and mentor less experienced colleagues, sharing best practice.

- Identify, investigate and escalate suspicious activity or potential fraud.

- Ensur...

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