Job Description
Senior Manager, SiteReliabilityEngineering(SRE)
Contract to hire for a BANK
Role Overview
We are seeking a hands-on and strategic Senior Manager to lead our Site Reliability Engineering (SRE), Service Delivery, and Infrastructure Patching teams supporting the Digital Banking Platform. This role is crucial to our mission of providing always-on, secure, and high-performing banking services for millions of customers.
Key Responsibilities
Technical Leadership & Incident Management
- Act as the senior technical escalation point for on-call teams, diagnosing and resolving complex infrastructure, cloud, and application issues.
- Lead major incident response efforts, ensuring rapid restoration and comprehensive root cause analysis (RCA).
- Collaborate across engineering, platform, and security to troubleshoot issues spanning full-stack environments (cloud, container, and legacy platforms).
- Maintain hi...