Senior Manager Omnichannel Engagement

Job Insights:

▸ 10-15 years of business experience including 5 years of omnichannel delivery or operations experience with expertise in digital production (e.g., web development) and campaign management activities in the Healthcare industry; Pharma experience is a bonus

▸ Strong ability to build and manage/grow customer relationships, and navigate complex buying and decision-making environments

▸ Deep understanding of digital marketing tactics (websites, email, paid media, social media, SEO/GEO, mobile apps, etc.) and the technology platforms that enable them

▸ Experience managing multiple large-scale programs with complex and heterogeneous technology landscapes

▸ Strong written and verbal communication skills, with proven ability to communicate with technical and non-technical audiences alike

▸ Robust analytical skills to evaluate operational performance and identify efficiencies or areas for improvement

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