Canadian Forces Morale and Welfare Services - CFMWS
Senior Manager of IT Operations at CFMWS
Job Description
Lead the IM/IT Operations at CFMWS as a Senior Manager, responsible for optimizing delivery support across business analysis and quality assurance. This hybrid role requires strong leadership and client-focused skills.
As a crucial part of the IS Division, you will oversee BA and QA resources, ensuring their effective utilization across varied projects. Collaborating with Project Managers and directors, you'll maintain project visibility while driving continuous improvements in service delivery. Your expertise will play a vital role in achieving outstanding project outcomes through oversight of staffing and resource optimization.
Key Responsibilities:
• Lead BA and QA teams for project success
• Ensure optimal staffing based on project needs
• Collaborate with governance for quality assurance
• Establish practices aligning with organizational priorities
• Drive continuous improvement in delivery support
Requirements:<...
As a crucial part of the IS Division, you will oversee BA and QA resources, ensuring their effective utilization across varied projects. Collaborating with Project Managers and directors, you'll maintain project visibility while driving continuous improvements in service delivery. Your expertise will play a vital role in achieving outstanding project outcomes through oversight of staffing and resource optimization.
Key Responsibilities:
• Lead BA and QA teams for project success
• Ensure optimal staffing based on project needs
• Collaborate with governance for quality assurance
• Establish practices aligning with organizational priorities
• Drive continuous improvement in delivery support
Requirements:<...