Capital One - CA

Senior Manager, Customer Resiliency Strategy and Analytics

📍 Location
toronto, on
⏰ Job Type
Full-time
📅 Posted
June 01, 2026
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Job Description

About Capital One Canada

For 30 years, we’ve been on a mission to change banking for good and build relationships by making credit accessible, simple, intuitive and rewarding. We want to help Canadians succeed with credit, because we believe in people — in our customers, in our associates, and in talent like you!

About the Team

Customer Resiliency is at the heart of realizing our mission to help both our customers and our business. From day one, you’ll have the opportunity to work on solving complex problems, using data‑driven decision making to enhance the overall business strategy, while still maintaining work/life balance.

As Sr. Manager, Customer Resiliency Strategy and Analytics, you'll be working with Business Analysts, Product Managers, Process Managers, Operations and Data Scientists supporting Customer Resiliency Strategy within Canada Card.

At Capital One, we love to give our Senior Managers the opportunity to rotate to roles ...

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