Senior Manager, Customer Campaigns & Communications
Job Description
We are seeking a skilled and driven Senior Marketing Manager to lead customer campaign strategy. This role sits at the intersection of strategy and execution: you will own the end-to-end lifecycle of customer email communications, building the programs, content, and infrastructure that drive engagement, retention, and action across our customer base.
You are a highly organized, self-starting marketer with deep expertise in email marketing, marketing automation, and campaign execution. You think in journeys, not just sends; designing thoughtful sequences that meet customers where they are, deliver the right content at the right moment, and continuously improve engagement based on data.
You will work cross-functionally with content, design, product, and sales teams to bring campaigns to life, and you will own the reporting and optimization frameworks that keep performance moving in the right direction. This is a role for someone who is both creative and analytical, de...