Altanora
Senior IT Technical Advisor
Job Description
Join us as a Senior IT Technical Advisor to deliver expert support, manage IT systems, mentor junior staff, and enjoy competitive pay, generous benefits, flexible time off, and growth opportunities.
Benefits
- Highly competitive salary
- Generous vacation policy
- Additional time off during the holiday season
- Training opportunities in the South
- Collective RRSP
- Health and wellness allowance
- Mobile phone and internet allowance
- Public transit allowance
- Access to a telemedicine platform
Responsibilities
- Provide remote phone support for Level 1 and Level 2 incidents
- Create, modify, and manage users, groups, and access rights via Active Directory
- Provide occasional Level 1 and Level 2 client support
- Maintain up-to-date incident documentation within the ticketing system
- Monitor the alerting and monitoring software ...