Senior IT Service Manager

About PMI

At PMI, we’ve chosen to do something incredible. We’re transforming our business and building our future on smoke-free products with the power to improve the lives of a billion smokers worldwide.

With huge change comes huge opportunity. Wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions—and the space to move your career forward in endlessly different directions.

Our journey to a smoke-free future is powered by technology. The transformation we’re undergoing means there are unique IT projects to match all levels of skills and ambitions—from global pilot programs to vital local initiatives.

The Role

The Senior IT Service Manager / IT Service Manager is responsible for managing moderately complex services that are essential to business/enterprise operations. This role focuses on optimizing service delivery, managing escalated...