Link-Worldwide

Senior Incident & Reliability Engineer Lead High-Severity Resolutions

📍 Location
san pedro garza garcía, san pedro garza garcía
⏰ Job Type
Full-time
📅 Posted
June 05, 2026
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Job Description

Link-Worldwide is looking for a Senior Support Engineer II to take charge of high-severity incidents and enhance operational reliability. This role involves extensive troubleshooting and collaboration with cross-functional teams.

The ideal candidate will have over 5 years of experience in technical support and excellent communication skills, ensuring customer satisfaction throughout the incident management process. Knowledge of cloud platforms and scripting is essential.

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