Senior Implementation Specialist

Job Description

This role offers a dynamic opportunity to lead the seamless on-boarding experience for large group cases (50+ lives) within RBC Group Insurance, ensuring exceptional client satisfaction through strategic project management and cross-functional collaboration. As the primary point of contact, you will drive the end-to-end implementation process—from gathering critical submission documents to coordinating with Underwriting, Client Services, Sales, and external partners—to resolve complexities and secure approvals before final submission. This position is ideal for a detail-oriented professional who thrives in fast-paced environments and is committed to delivering impactful results in a collaborative, service-driven culture.

What will you do?

• Manage all new large case and new product submissions requests from Sales Consultant, Advisors and Client Relationship Specialist.
• Apply extensive in-depth knowledge, skills, and practi...