Senior Helpdesk & Desktop Support Specialist (Remote)

NTT Data Services is seeking a Helpdesk Senior Associate in Guadalajara, Jalisco, Mexico. This role involves providing Level 1 support for hardware and Microsoft Office applications while monitoring customer experiences and ensuring technical excellence.

The ideal candidate will have at least 6 months of helpdesk support experience, advanced English skills, and must be willing to work various shifts. The position offers a competitive salary, medical insurance, and opportunities for growth.