Kraken Robotic Systems Inc.
Senior Field Service Expert at Kraken
Job Description
Elevate your career as a Senior Field Service Representative with Kraken, operating in Dartmouth, NS or Mount Pearl, NL. Master product maintenance and lead field teams to support Kraken's innovative solutions.
In this hybrid role, you will be responsible for delivering on-site support while managing office tasks. With a minimum of 8 years in marine technology and a focus on subsea systems, you will engage in customer installations, troubleshooting, and training delivery. Expect to utilize strong interpersonal skills in a customer-facing environment.
Key Responsibilities:
• Lead field teams in maintenance activities and product demonstrations
• Act as onsite SME for troubleshooting and maintenance
• Handle system installations and training deliveries
• Generate and present service progress reports
• Provide remote customer support and technical expertise
Requirements:
• Degree or Diploma in a relevant field
...
In this hybrid role, you will be responsible for delivering on-site support while managing office tasks. With a minimum of 8 years in marine technology and a focus on subsea systems, you will engage in customer installations, troubleshooting, and training delivery. Expect to utilize strong interpersonal skills in a customer-facing environment.
Key Responsibilities:
• Lead field teams in maintenance activities and product demonstrations
• Act as onsite SME for troubleshooting and maintenance
• Handle system installations and training deliveries
• Generate and present service progress reports
• Provide remote customer support and technical expertise
Requirements:
• Degree or Diploma in a relevant field
...