Job Description
Drive success for major accounts as a Senior Enterprise Integration Specialist at Vention in Montreal and Berlin. Manage integrations and customer relations while resolving complex automation challenges.
In this critical role, you will act as a trusted account manager for Vention's largest enterprise clients. This position balances 70% customer-facing duties with 30% technical problem-solving, shaping both customer experience and internal product development. Your expertise in automation systems will guide high-stakes projects and mentoring opportunities.
Key Responsibilities:
• Own strategic enterprise account portfolios and customer communications
• Lead L3/L4 escalations from identification to resolution
• Project-manage significant deployment initiatives, on-site or remote
• Mentor and set standards for Integration Specialists
• Communicate customer insights for product evolution
Requirements:
• 5+ years in automation or robotics integration
• Mastery ...
In this critical role, you will act as a trusted account manager for Vention's largest enterprise clients. This position balances 70% customer-facing duties with 30% technical problem-solving, shaping both customer experience and internal product development. Your expertise in automation systems will guide high-stakes projects and mentoring opportunities.
Key Responsibilities:
• Own strategic enterprise account portfolios and customer communications
• Lead L3/L4 escalations from identification to resolution
• Project-manage significant deployment initiatives, on-site or remote
• Mentor and set standards for Integration Specialists
• Communicate customer insights for product evolution
Requirements:
• 5+ years in automation or robotics integration
• Mastery ...