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Senior Dynamics 365 CRM Functional Consultant

📍 Location
Toronto, Ontario
⏰ Job Type
Full-time
📅 Posted
March 23, 2026
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Job Description

Location:

Toronto

The Senior Dynamics CRM Functional Consultant will be responsible for supporting all application activities during the full lifecycle of a Dynamics CRM implementation. This includes requirements gathering and documentation, business process definition, solution design, configuration, testing, user training and support on a variety of projects.


Responsibilities:

  • Planning sessions to identify requirements

  • Design of Dynamics CRM to meet client requirements

  • Dynamics CRM Solution Configuration

  • Solution Testing and Documentation

  • User Training including user training documentation

  • On-site client support

  • Remote client support

  • Liaising directly with the client stakeholders to understand their business processes and requirements

  • Collaborating with technical team-members to define best in class solutions

  • Supporting project ma...

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