APM Terminals
Senior Customs Operations Leader at Maersk
Job Description
Shape the future of customs operations at Maersk Canada as a Senior Leader, managing a dedicated team of over 40 professionals to enhance service delivery and efficiency.
In your role as Area Head of Customs Product & Operations, you will aim to stabilize and grow operations while maintaining a strong focus on customer relationships. You will manage P&L and drive operational efficiency, ensuring compliance and promoting a culture of high performance within your teams. Your extensive leadership experience in customs brokerage will be crucial in this position.
Key Responsibilities:
• Lead P&L management for Maersk Customs Canada
• Champion service quality and compliance standards
• Drive strategic growth in partnership with sales teams
• Enhance customer satisfaction and retention efforts
• Oversee team performance management and KPIs
Requirements:
• BA in a relevant discipline preferred
• Required Licensed Customs Broker status
• 10–15+ years in customs ...
In your role as Area Head of Customs Product & Operations, you will aim to stabilize and grow operations while maintaining a strong focus on customer relationships. You will manage P&L and drive operational efficiency, ensuring compliance and promoting a culture of high performance within your teams. Your extensive leadership experience in customs brokerage will be crucial in this position.
Key Responsibilities:
• Lead P&L management for Maersk Customs Canada
• Champion service quality and compliance standards
• Drive strategic growth in partnership with sales teams
• Enhance customer satisfaction and retention efforts
• Oversee team performance management and KPIs
Requirements:
• BA in a relevant discipline preferred
• Required Licensed Customs Broker status
• 10–15+ years in customs ...