SITA

Senior Customer Success Ops Lead | Remote & Flexible

📍 Location
región centro jalisco, región centro jalisco
⏰ Job Type
Full-time
📅 Posted
June 09, 2026
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Job Description

SITA in Mexico, Jalisco, seeks a Senior Customer Success Advisor to manage customer contract performance and ensure service quality. The role requires experience in customer service and Information Technology, monitoring support performance, and conducting service reviews.

Key responsibilities include acting as the operational contact for issue resolution and gathering customer feedback to drive improvements. The position allows for flexible working arrangements and provides professional development opportunities.

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