Segura

Senior Customer Success Engineer (Remote – Brazil)

📍 Location
Remote, Remote
⏰ Job Type
Full-time
📅 Posted
May 31, 2026
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Job Description

As a Senior Customer Success Engineer , you will work closely with enterprise clients to ensure the strategic adoption and continuous value delivery of Privileged Access Management (PAM) solutions. Acting as a trusted advisor, you will lead deep-dive assessments, provide architectural recommendations, and mentor junior engineers — driving technical excellence and customer success.

If you enjoy working at the intersection of cybersecurity, architecture, and consulting, this opportunity is for you!

Responsibilities

  • Act as a trusted technical advisor to enterprise clients;
  • Lead advanced consulting-based onboarding for PAM initiatives;
  • Understand client business drivers, risk landscape, and security goals;
  • Propose customized PAM architecture recommendations;
  • Perform strategic health checks to evaluate PAM performance and alignment;
  • Support technical exception cases and proofs-of-concept (POCs); <...

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