Senior CRM and Loyalty Manager

So… who are we?

Techtronic Industries (TTI) is a global organisation and world‑class leader in quality consumer and professional products marketed to the home improvement and construction industries. TTI’s portfolio includes the world’s largest DIY Power Tool and Power Garden brand in RYOBI, along with other market‑leading brands such as AEG, Hoover, Vax, Kango and Empire.

Every member of our team plays a vital role, and you will too. You’ll have the opportunity to grow, innovate, and make a meaningful impact as we continue to strengthen how we connect with customers and build long‑term loyalty across our portfolio of iconic brands.

About the Role

Reporting to the Head of Customer Strategy, the Senior CRM and Loyalty Manager will lead the CRM and Loyalty function across TTI’s brand portfolio. This role is accountable for defining and delivering strategies that drive customer loyalty, engagement, satisfaction, and retention—ultimately increas...