Senior Complaints & Inquiries Specialist
Job Description
Senior Complaints & Inquiries Specialist
Job Category: Professional / Technical
Requisition Number: SENIO
Posted: April 2, 2026
Full-Time
Location: Calgary, Montreal, Toronto or Vancouver
Day in the life of:
As a self‑regulatory organization, the Canadian Investment Regulatory Organization (CIRO) is committed to setting high regulatory standards for the investment industry, safeguarding investors, and supporting the integrity of Canada’s capital markets. Join a growing team and contribute to the dynamic and complex world of Canadian capital markets.
The Complaints & Inquiries Department (C&I) is the first point of contact for the majority of incoming inquiries and complaints to CIRO. C&I is the main contact for public investors, but also plays an important triage role for other types of contacts.
The Senior Complaints & Inquiries Specialist (SCIS) is in the unique position of having the opportunity to assist i...