Job Description
Cacheflow seeks a Collections Sr. Manager in Mexico City to drive recovery performance and compliance in collections. This role combines strategy, operations, and cross-functional collaboration to optimize recovery processes for credit card and loan accounts. Key responsibilities include overseeing third-party operations, implementing strategies for performance targets, and monitoring customer experience. Candidates should have proven experience in collections management and strong analytical skills. Basic English proficiency is required, enhancing teamwork within a diverse team.