Job Description
The Senior Collections Analyst will be responsible for managing and following up on the company’s accounts receivable, ensuring compliance with credit and collections policies in order to optimize cash flow and minimize delinquency.
Key Responsibilities
- Monitor customer accounts, ensuring timely collection of outstanding invoices.
- Contact clients via phone, email, or other channels to negotiate payment agreements.
- Track aging reports and generate alerts for accounts at risk.
- Record and update payment commitments and collection activities in the system.
- Coordinate with the commercial team to resolve billing disputes or payment issues.
- Escalate critical cases to Global AR or the legal department when necessary.
- Support the preparation of periodic reports on overdue accounts, recoveries, and collection performance.
- Meet management indicators (DSO, recovery rate, aging).