Senior Client Services & Project Lead (Hybrid - Tijuana)

TOPPAN Packaging Americas in Tijuana, Baja California, is looking for a Senior Customer Service Representative to manage client relationships and improve service delivery. The role involves ensuring commercial requirements are met while mentoring team members.

The ideal candidate should have 3+ years of experience in client service, strong analytical skills, and proficiency in Microsoft Office365. This is a hybrid position offering flexible work arrangements.