Senior Call Center Team Leader & Coach

Concentrix in Lima is seeking a Senior Team Leader to supervise call center associates and mentor Team Leaders. The role involves leading a team, ensuring they meet performance metrics, and fostering professional development through effective coaching and communication.

The ideal candidate should have an Associate's degree and extensive experience in management with strong communication skills. Flexibility in scheduling is required. This position offers the chance to work in a dynamic environment focused on achieving KPIs.