Willis Towers Watson

Senior Associate for Defined Benefit Plan Administration and Management

📍 Location
toronto, on
⏰ Job Type
Full-time
📅 Posted
June 04, 2026
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Job Description

Drive success in defined benefit plan management as a Senior Associate. Oversee plan administration, mentor team members, and optimize client services while employing leading industry practices.
As a key contributor, you will manage plan administration tasks and serve as the daily contact for client services. This role entails enhancing process efficiencies, mentoring less experienced associates, and providing strategic support to ensure client satisfaction. Utilize advanced tools while navigating complex retirement plan challenges effectively.
Key Responsibilities:
• Lead daily communications with clients on service delivery
• Guide and review work of junior Analysts
• Tackle complex issues raised by clients and team members
• Develop comprehensive administration manuals for enhanced client service
• Streamline processes to boost team efficiency
Requirements:
• 6-9 years of experience in defined benefits
• Bachelor's or Master's in a quantitative discipli...

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