Senior Advisor, Revenue Systems and Performance

Job Overview

Reporting to the Senior Manager, Program Services, the Senior Advisor, Revenue Systems and Performance leads cross‑functional initiatives to identify, analyze, and resolve revenue leakage caused by user errors and system design gaps within Toronto Community Housing’s Housing Management System (HoMES/Yardi). The role is responsible for conducting end‑to‑end reviews of rent revenue processes including RGI calculations, Loss of Eligibility (LOE) workflows, Subsidy and Vacancy Tracking (SVT) configurations, and charge code integrity to ensure accurate revenue reporting, arrears tracking, and compliance with the Housing Services Act, Residential Tenancies Act, and City of Toronto RGI Administration Manual. The Senior Advisor coordinates with Finance, ITS, and Operations to develop system‑based solutions that close process gaps and improve revenue forecasting. The work environment is fast‑paced and collegial, and the Senior Advisor is expected to be analytica...