Senior Advisor, Operational risks

Overview

The Control Performance Department ensures an integrated vision of the personal services control environment for the Personal Services and Community Life Executive Division. It also coordinates optimizations needed with the teams involved in order to improve the control environment’s efficiency and relevance. As a senior control performance advisor, you play a key reference and advisory role with line 1A. You track and analyze control results to draw conclusions, identify opportunities for improvement and help shape the control environment. You help simplify and optimize controls by product line, by identifying efficiency drivers (automation, data, AI) to reduce residual risk and improve the employee, member and client experience. More specifically, you will be required to:

Responsibilities

• Control performance oversight
• Monitor and analyze process control results to draw conclusions and identify opportunities for improvement.
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