Job Description
We are currently hiring Seasonal Customer Support Representatives to join a fast-paced eCommerce support team during Peak season. This is a fully remote opportunity for candidates based in Mexico who are confident communicating in English and enjoy helping customers through phone, chat, email, and SMS support. The seasonal project will run through September 11, 2026, with paid training provided before agents transition into live customer support.
What You'll Be Doing
- Answering customer inquiries via phone, chat, email, and SMS
- Assisting customers with purchase-related questions and order support
- Following up on pending inquiries and unresolved customer interactions
- Accurately documenting customer interactions and updates
- Providing friendly, professional, and solution-focused support
- Building positive customer relationships through clear communication
Training & Project Timeline
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