Job Description
Our client is a world-wide IT service provider which designs, build and operate integrated solutions for major global companies. Tired of traveling? They are currently looking for a strong functional SAP Logistics (PM/MM) consultant for their ERP applications support team in Mississauga. In this role, you will be responsible for providing application support to their global clients.
Responsibilities
- Investigate problems and deliver efficient solutions for their support clients
- Call maintenance including complete documentation of progress and resolution using their global support tool
- Participate in on-call rotation for after hours support (evenings & weekends)
- Gather user requirements for change/enhancement requests and where necessary work with technical support to translate them into design specifications
- Estimate effort for change requests