Manulife Insurance Malaysia
Salesforce Support Consultant Role
Job Description
Join Manulife Wealth as a Salesforce Support & Enablement Consultant, supporting financial solutions in a hybrid working model. Leverage Salesforce expertise to empower advisors in utilizing the platform effectively.
This role offers an exciting opportunity to work within Manulife Wealth's Field Technology Services team, where you'll assist advisors with the Salesforce Financial Services Cloud. With over five years of experience, you will tackle daily challenges, provide best practices, and develop essential training resources. Your efforts will help streamline wealth management operations and foster a culture of continuous improvement.
Key Responsibilities:
• Offer virtual support and coaching on the Salesforce platform
• Create and improve training materials and knowledge articles
• Serve as a bridge between advisors and the Continuous Delivery team
• Track recurring issues and recommend effective solutions
• Collaborate with internal teams for prioritized releas...
This role offers an exciting opportunity to work within Manulife Wealth's Field Technology Services team, where you'll assist advisors with the Salesforce Financial Services Cloud. With over five years of experience, you will tackle daily challenges, provide best practices, and develop essential training resources. Your efforts will help streamline wealth management operations and foster a culture of continuous improvement.
Key Responsibilities:
• Offer virtual support and coaching on the Salesforce platform
• Create and improve training materials and knowledge articles
• Serve as a bridge between advisors and the Continuous Delivery team
• Track recurring issues and recommend effective solutions
• Collaborate with internal teams for prioritized releas...