Salesforce Operations Specialist

Job Title: Salesforce Operations Specialist

Location: Remote (GTA, ON / KWC, ON)

Contract: 1 Year

Role Summary

We are seeking Salesforce Operations Specialist to support our Client Advocacy team through high-volume sales reference operations, applied AI usage, and Product Advisory Board (PAB) support. This contract role helps accelerate sales cycles while ensuring strong governance and client experience.

Key Responsibilities

• Manage global sales reference requests, matching sales teams with approved client advocates

• Coordinate and schedule reference calls while tracking usage to prevent advocate fatigue

• Use AI tools to triage requests, suggest matches, draft communications, and summarize assets

• Support Product Advisory Boards (PABs) with operational and best-practice guidance

• Maintain accurate records, re...