Caterpillar Financial Services Corporation
Sales Support Manager
Job Description
Career Area: Sales
Role Definition
Lead development and execution of commercial strategy of assigned products and/or markets.
What you will do:
- Identifying and analyzing organization's strengths and weaknesses and responding to opportunities in sales environment. Lead process improvement projects including automation implementation new tools and workflow redesigns.
- Supervising and coordinating the daily activities of staff engaged in promoting and selling a product; overseeing the resolution of customer complaints.
- Developing and managing sales programs in alignment with long and short-term sales strategies; establishing training programs for sales team.
- Hire, train, and manage the sales support team, monitoring performance and providing coaching to enhance capabilities and results.
- Support the development and execution of sales strategies, track key performance indicators (KPIs), and assist in the ...