Job Description
We are seeking a professional, personable, and sales-driven individual to serve as the primary point of contact for clients while supporting the management of our social media presence. This position blends front desk, client relations, sales, and social media management responsibilities. You will welcome clients, handle calls, schedule appointments, and follow up with leads. Additionally, you’ll assist in guiding new clients through the onboarding process and contribute to creating and posting engaging content across the firm’s social media platforms.
Job Responsibilities:
- Greet clients over the phone with professionalism and a friendly attitude
- Respond promptly to incoming calls, emails, and WhatsApp inquiries
- Conduct initial client intake by collecting and recording required information
- Follow up with potential clients to convert inquiries into consultations or signed cases
- Schedule and manage appointments u...