Groupe DCM
Sales Administration Specialist – Quotations
Job Description
Elevate customer service as a Sales Administration Specialist focusing on quotation management. This role demands strong organizational skills and collaboration to ensure seamless order processing.
Reporting to the Vice President, Customer Support, this position is vital for coordinating commercial activities and administrative tasks. You'll manage quotations, handle customer orders, and facilitate communication between clients and internal teams. Emphasizing quality service, you will also mentor junior team members while regularly maintaining databases and compliance with customer commitments.
Key Responsibilities:
• Manage all aspects of the quotation process for commercial clients
• Follow up on submitted quotations and record customer responses
• Maintain accurate customer databases and contractual terms
• Validate and enter customer orders into the ERP system
• Resolve discrepancies and improve administrative processes
Requirements:
• College diploma in ...
Reporting to the Vice President, Customer Support, this position is vital for coordinating commercial activities and administrative tasks. You'll manage quotations, handle customer orders, and facilitate communication between clients and internal teams. Emphasizing quality service, you will also mentor junior team members while regularly maintaining databases and compliance with customer commitments.
Key Responsibilities:
• Manage all aspects of the quotation process for commercial clients
• Follow up on submitted quotations and record customer responses
• Maintain accurate customer databases and contractual terms
• Validate and enter customer orders into the ERP system
• Resolve discrepancies and improve administrative processes
Requirements:
• College diploma in ...