Manulife Financial
S2P Operations Analyst for User Engagement
Job Description
Facilitate user engagement in Source to Pay operations as an Analyst, delivering comprehensive support in a hybrid work environment. Ensure smooth processes across requisitions, purchases, and invoice resolutions.
This role necessitates 3–5 years of experience in procurement or finance operations. You will address inquiries, manage support queues, and execute end-to-end P2P activities while maintaining strict compliance to enhance user experiences. Your focus is on improving operational efficiencies while collaborating with various stakeholders.
Key Responsibilities:
• Support daily Source to Pay operational processes
• Manage inquiries regarding purchase orders and invoicing
• Execute all Procure-to-Pay transaction activities
• Monitor and follow up on approval delays
• Resolve discrepancies in goods receipts and invoices
Requirements:
• 3–5 years experience in procurement operations
• Strong customer service skills with high accuracy
• Ability to mana...
This role necessitates 3–5 years of experience in procurement or finance operations. You will address inquiries, manage support queues, and execute end-to-end P2P activities while maintaining strict compliance to enhance user experiences. Your focus is on improving operational efficiencies while collaborating with various stakeholders.
Key Responsibilities:
• Support daily Source to Pay operational processes
• Manage inquiries regarding purchase orders and invoicing
• Execute all Procure-to-Pay transaction activities
• Monitor and follow up on approval delays
• Resolve discrepancies in goods receipts and invoices
Requirements:
• 3–5 years experience in procurement operations
• Strong customer service skills with high accuracy
• Ability to mana...