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RQ08221 Information Management Specialist - Senior
Job Description
RQ08221 Information Management Specialist - Senior
About the job RQ08221 Information Management Specialist - Senior
ServiceOntario is seeking a web analytics consultant to support Customer Experience platform project and setting up its Google Analytics (GA4) Implementation and Management
- Lead the implementation and configuration of GA4, ensuring accurate data tracking and reporting.
- Define custom events, user properties, and dimensions to capture relevant user interactions.
- Build and maintain reports and dashboards in GA4 and tools like Looker Studio for stakeholders—reports tailored to specific business needs, such as user journeys
- Provide real‑time and scheduled reporting for key performance indicators (KPIs)
- Analyze data from GA4 to uncover user behavior patterns, traffic sources, and conversion paths.
- Generate actionable insights to guide business decisions and improve application perf...