Accor Hotels
Royal Service Manager in Hospitality
Job Description
Lead exceptional guest experiences as a Royal Service Manager in luxury hospitality. If you're passionate about service excellence and team empowerment, we want to meet you!
As part of our Front Office leadership team, you'll mentor the Royal Service/Switchboard agents at a prestigious hotel. Your role involves analyzing guest feedback, driving continuous service improvement, and optimizing operational efficiency. This position requires strong leadership abilities and exceptional communication skills to ensure your team thrives in a high-pressure environment.
Key Responsibilities:
• Lead, mentor, and develop the Royal Service/Switchboard team
• Analyze guest feedback and implement service improvements
• Manage scheduling and daily operations for efficiency
• Resolve guest concerns and coach team members
• Foster a collaborative and high-performing work culture
Requirements:
• Previous leadership experience in ho...
As part of our Front Office leadership team, you'll mentor the Royal Service/Switchboard agents at a prestigious hotel. Your role involves analyzing guest feedback, driving continuous service improvement, and optimizing operational efficiency. This position requires strong leadership abilities and exceptional communication skills to ensure your team thrives in a high-pressure environment.
Key Responsibilities:
• Lead, mentor, and develop the Royal Service/Switchboard team
• Analyze guest feedback and implement service improvements
• Manage scheduling and daily operations for efficiency
• Resolve guest concerns and coach team members
• Foster a collaborative and high-performing work culture
Requirements:
• Previous leadership experience in ho...