Retention Marketing Manager

ABOUT QI SPINE

QI Spine is India’s largest and most specialized chain of spine clinics, operating across 30+ cities with a mission to “Avoid Surgery, End Pain.” Powered by proprietary DISC technology and a dedicated team of spine specialists, QI Spine has transformed the lives of over 1,00,000 patients through evidence-based, non-surgical care for back pain, neck pain, sciatica, spondylitis, and related conditions. With a rapidly growing patient base spanning first-time visitors, ongoing treatment patients, and discharged alumni, QI Spine’s CRM function plays a mission-critical role in ensuring every patient stays engaged, informed, and on track with their recovery – and that the organisation extracts maximum lifetime value from its most important asset: a trust relationship with each patient.

ABOUT THE ROLE

The Manager – CRM & Patient Lifecycle is responsible for building, managing, and contin...