The Brick Group
Retail Store Manager with Leadership Focus
Job Description
Take charge at The Brick as a Store Manager, emphasizing customer-first strategies and team leadership! This role empowers you to boost sales and enhance customer experiences in retail.
As a Store Manager, you will play a crucial role in implementing sales programs and ensuring top-notch customer service. Build and develop your team through effective coaching and performance discussions while promoting a strong team spirit. Your leadership will drive compliance and improve the store’s overall performance metrics.
Key Responsibilities:
• Ensure excellence in merchandising and customer interaction
• Drive improvements in sales, closing ratio, and ROC
• Organize staffing schedules for peak efficiency
• Lead daily sales meetings and staff trigger talks
• Oversee customer satisfaction and resolve escalated issues
Requirements:
• High school diploma; further education is an asset
• 3+ years of retail sales/customer service experience required
• 2+ years in a ...
As a Store Manager, you will play a crucial role in implementing sales programs and ensuring top-notch customer service. Build and develop your team through effective coaching and performance discussions while promoting a strong team spirit. Your leadership will drive compliance and improve the store’s overall performance metrics.
Key Responsibilities:
• Ensure excellence in merchandising and customer interaction
• Drive improvements in sales, closing ratio, and ROC
• Organize staffing schedules for peak efficiency
• Lead daily sales meetings and staff trigger talks
• Oversee customer satisfaction and resolve escalated issues
Requirements:
• High school diploma; further education is an asset
• 3+ years of retail sales/customer service experience required
• 2+ years in a ...