Ganjika-House
Retail Lead Position at FIKA
Job Description
Become a Retail Experience Lead at FIKA in Oshawa, Ontario, where excellence in customer service is paramount. Guide your team in a high-energy atmosphere.
Established in 2020, FIKA is a forward-thinking cannabis lifestyle brand with more than 200 stores across Canada. As a Retail Experience Lead, you will oversee store operations, ensuring a welcoming atmosphere and effective staff management. Your focus will be on providing top-tier customer service, educating team members, and assisting with conflict resolution.
Key Responsibilities:
• Open and close the retail store while managing security systems
• Lead staff in delivering exceptional customer interactions
• Support onboarding and training initiatives
• Monitor customer feedback and manage inquiries
• Communicate effectively with staff about store policies
Requirements:
• 2 years of retail experience required
• High school diploma or GED
• Clear criminal record necessary
• Provincial Cannabis Ce...
Established in 2020, FIKA is a forward-thinking cannabis lifestyle brand with more than 200 stores across Canada. As a Retail Experience Lead, you will oversee store operations, ensuring a welcoming atmosphere and effective staff management. Your focus will be on providing top-tier customer service, educating team members, and assisting with conflict resolution.
Key Responsibilities:
• Open and close the retail store while managing security systems
• Lead staff in delivering exceptional customer interactions
• Support onboarding and training initiatives
• Monitor customer feedback and manage inquiries
• Communicate effectively with staff about store policies
Requirements:
• 2 years of retail experience required
• High school diploma or GED
• Clear criminal record necessary
• Provincial Cannabis Ce...