Retail Experience Lead

1980 St Clair Ave W, Old Toronto, ON M6N 5H3, Canada

Job Description

About Us: Founded in 2020, FIKA’s origin is a lifestyle brand redefining cannabis retail with flagship locations in Toronto’s Union Station and Distillery District. The FIKA Company is the home of 10+ Canadian retail banners, with over 200+ stores across Ontario, Manitoba, Saskatchewan, Alberta, B.C., and Yukon. At FIKA we provide exceptional service in a variety of welcoming, intuitive, and diversified store environments, allowing the retail family to evolve into the destination for every type of cannabis consumer.

Job Overview

The Retail Experience Lead is responsible for opening and closing duties, overseeing daily operations, and supervising staff during an assigned shift. The Lead maintains store appearance and product presentation to company standards and acts as a knowledge resource for team members. Duties include supervising staff, assisting cashiers, delivering high ...