Job Description
Job Title
bResource Officer III, BBS Channelb
Company
TD
Location
Montréal, Quebec, Canada
Hours
37.5
Line of Business
Personal & Commercial Banking
Pay Details
59 500 $ / 84 000 $ CAD
Job Description
KEY ACCOUNTABILITIES
Customer
- Execute more complex transactions such as but not limited to overrides, Business Credit applications workflow secondary review, Customers, and partners escalations accurately, on time and in line with established guidelines/procedures while adhering to formal or informal Service Level Agreement(s) (SLAs)
- Monitor the daily workflow and distribution for own functional area and ensure required processing is completed meeting all Service Level goals.
- Provide a broad range of operational support to the BBS Channel and is responsible for first point of escalations with partners, as well as operationa...