Build Recruitment

Resident Liaison Officer

📍 Location

Dereham, England

⏰ Job Type

Full Time

📅 Posted

June 04, 2026

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Job Description

Resident Liaison Officer – Norfolk
£30,000-£33,000 company car

We are currently seeking a dedicated Resident Liaison Officer to work with our leading main contractor in the social housing sector, operating on a planned maintenance/refurbishment project the Norfolk area. Based on site in Norfolk you will be a vital link between the site team, residents, and clients. You will be working on a planned refurbishment project so knowledge of this will be useful.

Key Responsibilities:
Booking appointments and managing schedules.

Handling resident complaints and issues with professionalism and efficiency.

Maintaining property records and conducting validation and customer satisfaction surveys.

Facilitating communication between all stakeholders for a seamless project experience.

Working proactively to minimize disruption to residents and establish positive relationships with all parties involved.
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