Sun Peaks Grand Hotel
Reservations Supervisor in Hospitality
Job Description
Shape memorable guest experiences by managing reservations effectively. As a Reservations Supervisor, lead operations and ensure every detail exceeds expectations in the hospitality industry.
This integral role requires a minimum of two years of front-line experience in the Reservations or Front Office departments. Your educational background in hospitality equips you to manage a collaborative team dedicated to outstanding guest service and satisfaction. Strong communication and problem-solving abilities will be vital.
Key Responsibilities:
• Manage daily operations of reservations
• Handle phone interactions with professionalism
• Serve as the point of contact for groups and tours
• Train team members on compliance with guidelines
• Facilitate implementation of new standard procedures
Requirements:
• Minimum of two years in Reservations or Front Office
• Educational background in hospitality necessary
• Proficiency in Microsoft Office and Opera
• Co...
This integral role requires a minimum of two years of front-line experience in the Reservations or Front Office departments. Your educational background in hospitality equips you to manage a collaborative team dedicated to outstanding guest service and satisfaction. Strong communication and problem-solving abilities will be vital.
Key Responsibilities:
• Manage daily operations of reservations
• Handle phone interactions with professionalism
• Serve as the point of contact for groups and tours
• Train team members on compliance with guidelines
• Facilitate implementation of new standard procedures
Requirements:
• Minimum of two years in Reservations or Front Office
• Educational background in hospitality necessary
• Proficiency in Microsoft Office and Opera
• Co...