Harrison Hot Springs Resort
reservations supervisor - hotel
Job Description
Overview
Languages: English
Education: Secondary (high) school graduation certificate
Experience
- Experience: 2 years to less than 3 years
Work setting
- Hotel, motel, resort
- 201 - 400 rooms
Responsibilities
- Co-ordinate activities with other work units or departments
- Perform same duties as workers supervised
- Prepare and submit reports
- Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
- Assist clients/guests with special needs
- Co-ordinate, assign and review work
- Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
- Take, cancel and change room reservations
- Respond to complaints of guests
- Receive and record bookings for package tou...