Reservations Agent

Embark on a journey of refined hospitality as a Reservations Agent at Cambridge House, where every interaction becomes an artful orchestration of bespoke experiences. You will be responsible for handling guest enquiries with care, accuracy and confidence, ensuring every interaction reflects the values and standards of Cambridge House. Working across the full scope of the hotel, the role requires a strong understanding of not only guest rooms but also food and beverage offerings, spa facilities, and special events, enabling you to seamlessly curate personalised reservations for our guests. This is an exciting opportunity to join a pre‑opening environment, where attention to detail, cross‑departmental collaboration and a genuine love of hospitality are essential to bringing the full Cambridge House experience to life.

Key Responsibilities

• Handle all reservations enquiries for Cambridge House via telephone, email and other channels with professionalism and wa...