Park Hotel Kenmare
Reservations Agent
Job Description
Job Description
Position Summary
Park Hotel Kenmare is seeking a polished, service-driven, and detail-oriented Reservations Agent to join our luxury hospitality team. As the first point of contact for many of our guests, the Reservations Agent plays a vital role in delivering the exceptional standards of service synonymous with Park Hotel Kenmare, Relais & Châteaux, and Michelin Key distinction.
The successful candidate will provide a seamless and personalised reservations experience, ensuring every guest interaction reflects warmth, professionalism, discretion, and genuine Irish hospitality.
Key Responsibilities
Guest Reservations & Enquiries
- Handle all room reservation enquiries via telephone, email, online channels, and third-party booking platforms.
- Provide knowledgeable and personalised recommendations regarding accommodation, dining experiences, spa offerings, and loc...